OVERVIEW

The client is a leading Business Process Outsourcing (BPO) company, they needed to automate their business processes to improve operations efficiency.

PROBLEM STATEMENT

The Client’s personnel would manually type in medical enrollment forms data from scanned documents into a web application. Typing each form took 20 minutes and each person was able to type approximately 20 forms per day. The Client wanted to increase the throughput of the process.

BUSINESS IMPACT

  • Form digitization time reduced to 1 minute per document
  • Process throughput increased by 24 times

SOLUTION GIVEN

  • Artificial Intelligence enabled Optical Character Recognition application
  • Document preview and splitting functionality
  • Ability to identify and extract various features like tables, text, special characters, handwritten text, checkboxes, etc.
  • Export extracted output in JSON format or csv

KEY TECHNOLOGIES AND PLATFORMS